1. Processing Time
- Orders placed through the points mall will be arranged for shipment within 30 business days after the order is generated.
- Shipping times may be slightly extended during large-scale promotional events. Please refer to the platform's announcements for specific information.
2. Shipping Scope & Delivery Time
- Shipping Scope: We currently support delivery to most countries and regions worldwide. The specific scope is subject to the address options available on the checkout page.
- Delivery Time:
-- Mainland China: Estimated delivery within 3-7 business days.
-- Overseas Regions (e.g., Europe & America): Estimated delivery within 7-15 business days.
The above timeframes are estimates, for reference only, and do not include customs clearance time.
Actual delivery depends on the logistics carrier.
3. Shipping Cost Explanation
- Products exchanged for points come with free shipping service